TERMS & CONDITIONS

These terms and conditions manage all purchases from Belflora Flower Market. Please note that by using this website, you agree to abide by these terms conditions, disclaimers and acknowledge the limitations. You also acknowledge and understand these terms and conditions.

Orders and Deliveries Mothers Day

Belflora Flower Market uses a combination of our own couriers and private couriers, the runs are created based on volume and efficiency. This means that time deadlines cannot be promised for Mother’s Day weekend. The delivery time window will be roughly 8:30am to 6pm, this is approximate to ensure your order will be delivered on Mother’s Day. Due to Covid-19 we have been experiencing a much higher volume of deliveries and predict this Mother’s Day will be much the same.

During this pandemic we have been using a contactless delivery method, ensuring that our couriers practise social distancing. If no one is home when we deliver the flowers, we will leave the flowers in a space deemed safe by our couriers. If there no where safe to leave the flowers, they will be brought back to the shop and re-delivery or pick-up will be arranged.

We get our flower supply from the Sydney Flower Market, which has been severely impacted by Covid-19. Importing flowers from overseas is no longer streamline which means Australian grown flowers are in high demand dramatically affecting price and availability. This means we CANNOT guarantee specific flowers and colours in arrangements. All arrangements will be beautifully selected and created by one of experienced florists with the flowers we have available. We ask that you trust us to make a bespoke arrangement during this difficult time.

Belflora Flower Market would not exist without all the staff. We work as hard as possible every Mother’s Day and you can expect we will do the best we can to ensure all mothers and loved ones receive their orders during this difficult time. We kindly ask you to be respectful of all staff and our decisions, we look forward to spoiling Newcastle this Mother’s Day.

If you do not agree or unable to agree with ANY of the above terms and conditions, then we suggest you do not place an order. We advise that all complaints will be directly referred to these terms and conditions.

 

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