Refund policy

Belflora Flower Market does not offer refunds. If you are unsatisfied with the quality or lifespan of the flowers, please contact us on belflora@belflora.com.au. We may ask for photos as proof, this is so we can contact our suppliers and let them know of quality issues. You can expect your flowers to last between 4-7 days. Flowers can last longer under the proper care. We urge you to contact us if you require any assistance.

If you do not agree or unable to agree with ANY of the above terms and conditions, then we suggest you do not place an order. We advise that all complaints will be directly referred to these terms and conditions.